Why choose Sefton?

In January 2025, Sefton's Adult Social Care services were rated Good by the Care Quality Commission (CQC).

The inspection recognised our supportive culture and strong leadership.

"The workforce was resilient, staff told us they were supportive of each other and supported by leaders. Leaders were visible and approachable."

We're proud of this achievement and continue to build on our success every day.

We're always looking for better ways to support people.

We use new ideas, technology and different ways of working to improve services and make life easier for both residents and staff.

This includes:

• Using technology to help people stay independent
• Exploring how Artificial Intelligence can support staff
• Reducing paperwork so practitioners can spend more time with people
• Developing new ways of working that focus on what matters most to residents

We want our staff to feel valued, supported and able to do their best work.

That's why we offer:

• Regular support from managers
• Professional development opportunities
• Flexible and agile working where possible
• Health and wellbeing support
• A culture where people are listened to and respected

We know that when staff feel supported, they can provide the best support to others.

We want everyone to have the opportunity to learn and grow.

When you join Sefton, you'll have access to:

• A comprehensive induction programme
• Training and development opportunities
• Professional qualifications and learning
• Career progression support
• Regular development reviews

We're committed to helping you build a rewarding and successful career.

We Listen

Listening is at the heart of how we work in Sefton. We regularly run internal staff surveys, and in response to what our teams tell us, every member of staff takes part in our twice‑yearly “We Are Listening” sessions. These sessions give us the chance to share how we’ve acted on feedback, celebrate what’s working well, and agree on what we can improve together.

We also listen closely to the people who access our support. When individuals and families told us they needed more specialist understanding around Autism and Learning Disabilities, we created a dedicated Learning Disability Social Work Team. This team brings specialist skills, lived‑experience awareness, and additional training to make sure people receive the most tailored, supportive service possible.

In Sefton Adult Social Care, we work hard to stay connected to our community. We regularly gather views through surveys, conversations, and feedback processes to make sure people feel heard — and to ensure we keep learning, improving, and shaping our services around what matters most to them.